Pete & Gabi Expands AI Voice Automation with Olivia AI for Sales, Support, and Appointment Scheduling 

Philadelphia, PA, 16th May 2026 Pete & Gabi launched an expansion of the capabilities of their AI voice automation platform, Olivia AI, a conversational sales agent designed to reactivate previous customers, assist in inbound sales, and schedule appointments. The growth reflects their ongoing commitment to assist companies in recovering previously missed revenue and reducing churn by enabling full automation of human-like phone contacts.  

Olivia AI has been created to make the workload of your outreach team more manageable for calling and following up on inactive leads, re-engaging previously lapsed customers, and+ qualifying inbound prospects. The platform operates on the voice and text channels, 24 hours per day, 7 days a week, without requiring any additional staffing and no manual follow-up. 

Pete & Gabi uses an AI based automated model for doing their business, through various services such as Customer Relationship Management (CRM) integrated with personalized outreach & intelligent call routing. The Olivia AI reactivation software identifies business and personal accounts that have been inactive for longer than normal. It allows for the initial contact, along with the ability to create a scenario-based conversation, handle any objections, and connect live representatives to qualified leads. 

After each call has occurred, both appointment scheduling and updates to Customer Relationship Management (CRM) are made automatically without any input from any representatives. The platform has been designed as a digital-based deployment method that allows companies to be fully operational (on the platform) between 1 and 2 weeks. The deployment process includes connecting their CRM to the platform, customizing their flow of conversation, and either activating live calls through the platform or by utilizing any legacy call center/tech requirements. 

Pete & Gabi’s customer facing products still rely heavily on Olivia AI to provide automated outreach that has accounted for returning revenue from clients in a variety of industries such as: Healthcare, Finance, Real Estate, Insurance, Automotive; etc. With their newly expanded automation options, companies will have access to more of the same AI-powered automated outreach methods that they have utilized before, while keeping their process consistent from industry to industry.  

The new solutions work with existing CRMs (Salesforce, HubSpot, Pipedrive, Zoho) to help personalize conversations and synchronize real-time data between clients’ needs and the automated outreach method used to contact them (time zone differences, holidays, days of the week). Pete & Gabi have developed standardized procedures for qualifying leads, resolving objections, scheduling meetings, and providing post-call reports in one location. 

The software fits in with the trend of companies looking for scalable and =cost-effective alternatives to manual sales outreach. By utilizing a single AI-based platform, this program also facilitates recovering lost revenue at scale while maintaining normal day-to-day operations. 

About Pete & Gabi 

Pete & Gabi, powered by Peterson Technology Partners, is a voice automation company specializing in using conversational AI agents to automate sales outreach, recruiting, and CX in the US across a variety of industries. They provide their customers with an all-inclusive solution to automated outreach through one single platform that connects their customers to inactive leads, inbound callers and dormant accounts. Their operational services include using AI call agents to connect with prospects, integrating customer relationship management (CRM) systems, qualifying leads in real time, and scheduling appointments automatically. 

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